Useful Vocabulary

cutlery
crockery
cockroach
fly
rat
unhygenic
unsanitary

Useful Phrases

I have been waiting for (time)
My …hasn’t arrived yet
We’re missing our ….
I didn’t order this
This …tastes off
This is cold
It hasn’t been cooked properly
It is still pink in the middle
This wine is corked

manager
maitre d
This is on the house.
It’s on us.

Dialogue 1

“Excuse me, my food hasn’t come yet.”
“I’m sorry. What was it you ordered?”
“The lamb cutlet. I’ve been waiting for 45 minutes.”
“I do apologise. Let me go talk to the chef and see what the delay is.”

Dialogue 2

“Excuse me, but there is a hair in my soup.”
“Oh dear. Let me get you another one.”

Dialogue 3

“Sorry, but we don’t seem to have any cutlery.”
“Let me sort that for you now.”

Dialogue 4

“Waiter! There’s a dead cockroach in my soup.”
“Oh my. I’m very sorry. Let me take that away.”
“I’d like to speak to the maitre d please.”
“Certainly.”
….
“Good evening sir, I am the manager. I must apologise for the incident earlier. I’m so very sorry. Please, your meal tonight is on the house, and also have this bottle of wine on us.”
“Hmm, you know it isn’t sanitary to have cockroaches in your kitchen.”
“Yes, sir. Please accept our deepest apologies.”